17 02, 2016

Manual Data Entry – a Red Folder Story

2018-08-15T15:24:24-05:00 By |Business Process, Management by Spreadsheet, Red Folder Diary|0 Comments

The following is an actual story sent to us as part of the Red Folder Challenge. As always, Adaptive Road has altered some details to protect the privacy of the submitter and the submitter's organization. I'm the Sales Admin at a good-sized professional services firm. We have about 150 consultants and currently eight people on [...]

9 01, 2016

Business Process Ugly – The Red Folder Story

2018-08-15T15:26:36-05:00 By |Business Process, Red Folder Diary|0 Comments

A manufacturing equipment reseller takes in used equipment on a daily basis to be refurbished, repaired, and updated so it can be re-sold. It's the core business - how they make money. Here’s how the business process was set up: Each piece of equipment went through an initial assessment which generated a variety of printed [...]