Manufacturing quality waterbeds for dairy cows is a niche market but a growing one – and Advanced Comfort Technology is growing right along with it – but the only way they were keeping up with that growth was with manual processes that relied on the CFO’s knowledge of the company and the industry. They were running QuickBooks for accounting, lots of spreadsheets, and “Brain of the CFO” for everything else. And the CFO wanted to retire.
FIXED IT. Working with Adaptive Road gave the CFO the freedom to pursue her own path. NetSuite offered built-in processes that covered their various business functions. Plus, a recent requirement to be able to track beds to the farm where they were installed was handled with a custom “farm” record. Products are tracked, serial numbers are registered, and warranty periods are well documented. The cows are happy, the company is happy, and most of all, the CFO is happy to be out of the middle of every single process in the company. We hear there’s travel in her future – lots of travel.